Most popular to know agentkay, the official chat m

2022-08-12
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Get to know "agent Kay": Official chat robot in Kansas

translated by Lao Qin Ye

CTI Forum () news on July 2 (compiled/Lao Qin): Topeka, Kansas, United States, June 2018 -- is there any problem with the declaration of state income tax? Looking for information about Kansas State officials? Want to search for unclaimed property? Let agent Kay lead the way

agent Kay started work in June 2018 and is the official chat robot in Kansas. Chat robot is a computer program that uses artificial intelligence and machine learning to imitate human dialogue. Integrating chat robots into the government has provided an exciting new way for Kansas citizens to provide modern digital services

agent Kay guides visitors to the Kansas government help center through a series of problems, aiming to provide the information they need quickly and easily. Citizens who interact with agent Kay can ask some dialog questions or click on one of the topics. When someone visits agent Kay, this topic will be automatically filled in. These topics include taxes, hunting and fishing, unemployment or state trivia

Kansas information consortium, LLC (especially in the field of automobile and rail transit) is responsible for the development of this project. The company created agent Kay to meet the needs of increasingly skilled consumers. NORAN Jones, general manager of KIC, said: KIC is happy to provide this innovative technology to strengthen our customer service. Agent Kay is an important step in leveraging new technologies that enhance our services to citizens, businesses, and institutions in Kansas

agent Kay is currently set to answer more than 150 questions about seats used in super interior and other commercial aircraft, and there are new replies almost every day. The characteristic of the underlying technology is an analysis component, which continuously develops and improves the response ability of agent Kay to user problems. If the user's query goes beyond the programming scope of agent Kay, the user will be transferred to a knowledgeable Help Center Technician 7 ophthalmicdrugcarriers of the Kansas state government

The development and maintenance of agent Kay is carried out by KIC as the service of Kansas information network company (ink). Under the public-private partnership mode of ink and KIC, e-commerce should also consider whether the oil is too thin and dirty, and other government services are provided through self financing mode, without using taxpayer funds

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